You can pay for any subscription plan of your choice by credit card, debit card, or UPI. The subscription payment should be made before expiry of the free trial of your Virtual Practice. The option to do this is available under your Virtual Practice Account Settings. Renewal payments will be charged to your credit card depending on your preferred billing frequency, either monthly/yearly.

Video streaming is available for STANDARD and ULTRA SUBSCRIPTION packages. No separate costs for the video streaming will be applicable in these packages. The subscription package of STANDARD and ULTRA will have the video consultation facility with applicable convenience charges.

Free SMS services will be available for STANDARD and ULTRA. No separate SMS costs will be applicable but limits on characters will be there, say 300 characters long, exceeding which shall be considered as 2 messages by the SMS service provider. Overall SMS sending costs for BASIC package will be available on demand and will be invoiced at the end of every month. You can opt to turn off certain notifications in your Virtual Practice. Contact infouccare@gmail.com should you have any questions.

More users will mean more appointments or more lab test bookings (with first time users).You can add new users to your Virtual Practice any time you need to. The addition of a new appointment or lab test booking will be dependent on the limits set in the package.

The custom branded Patient mobile app is an add-on to your Virtual Practice. Email us at infouccare@gmail.com if you would like to avail of this option and we will walk you through the necessary steps. Once your custom app is ready to be published online for your patients to download, this add-on option will be invoiced to your account to be paid.

Yes, the payment amount already made towards the rest of the current billing cycle on your current plan will provide you with additional credits towards your next subscription, earning additional facilities on your next subscription plan.

No, the custom branded Patient mobile app has a one-time payment option. Kindly connect on infouccare@gmail.com for more information.

Yes, you can opt to cancel your Virtual Practice subscription at any time. Your current subscription will remain active till the end of the current billing cycle. If you wish to delete your Virtual Practice account before the end of your current billing cycle, contact us at infouccare@gmail.com. There are no refunds on cancellation of a subscription.

Yes, it is possible to switch between subscription plans based on the needs of your business.

Yes, you can switch to upgrade your plan but there will not any refunds for downgrading your subscription. Kindly connect on infouccare@gmail.com to know more.

The facility for unlimited bookings is available with the ULTRA subscription package. The other two packages namely BASIC and STANDARD come with limitations on the number of bookings per day.

We currently support English. We will soon have all our applications in vernacular.

The custom branded Patient application can be used irrespective of the subscription packages. Once purchased, you will be able to use the web and mobile version as per your requirements. Contact us to know more